WebThis book describes psychosocial working conditions that negatively impact the mental and physical well-being of employees of various “assistance-related” professional groups, as well as individuals whose work is related to contact with demanding clients. It offers concepts and research on the causes and effects of emotional burden (most often manifested as … WebJun 25, 2024 · Summary. Emotional labor continues to gain popular media interest (Ben-Achour, 2015; Levy, 2024) and scholarly interest (Grandey, Diefendorff, & Rupp, 2013; Hülsheger & Schewe, 2011). Emotional labor is when employees manage emotions as part of a work role (Hochschild, 1983), such as a service provider’s cheery greeting to …
(PDF) The Dark Side Of Emotional Labour eBook Online eBook …
WebMar 28, 2024 · A thought-provoking and incisive book." ―Kirkus "[An] enlightening book." ― Booklist “ Emotional Labor is a sharp, incisive … WebMay 8, 2024 · For this guide, I read the research about emotional labor and consulted three couples counselors and a sociologist, compiling their advice for couples who wish … ecom.six-group.com registrieren
FL_EmotionalLabor - Peters Township Public Library
WebThis unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For ... WebDec 21, 2014 · This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned … WebNov 9, 2024 · In the workplace, emotional labor often indicates a high degree of stress and a perceived lack of control. It’s this combination of factors that researchers credit with the negative effects of emotional labor and self-regulation. Most kinds of emotional labor are carried out with one of two coping strategies. The first is called deep acting. computer support systems inc